Privacy Policy for Glass Bottom Boat Gran Canaria
This Privacy Policy explains how we collect, use and protect the personal information you provide when using this website, contacting us, requesting information or booking a glass bottom boat trip in Gran Canaria.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We May Collect
We may collect the following information when you contact us or make a booking enquiry:
- Your name and surname
- Email address
- Phone number or WhatsApp number
- Booking details, such as date, number of guests and selected excursion
- Pickup location or accommodation name, when required for the tour
- Messages or special requests you send through our contact forms
- Technical information such as IP address, browser type and pages visited
How We Use Your Information
We use your information only for legitimate business purposes, including:
- To answer your questions and booking requests
- To process reservations and send booking confirmations
- To coordinate pickup, availability and tour details with local operators
- To improve our website, services and customer experience
- To prevent spam, fraud or misuse of our website
- To comply with legal, tax or administrative obligations where required
Booking and Payment Information
If online payment is available, payment details are processed securely by the selected payment provider. We do not store your full card details on our website.
Sharing Information With Tour Operators
When you book or request a tour, we may share only the necessary booking information with the local tour operator, boat company or activity provider responsible for delivering the service.
This may include your name, phone number, number of guests, booking date, selected activity and pickup details.
Cookies and Analytics
This website may use cookies to improve functionality, measure website traffic and understand how visitors use our pages. Cookies are small files stored on your device by your browser.
We may use analytics tools to collect anonymous or aggregated information such as visited pages, time spent on the site, device type and general location. This information helps us improve the website and does not directly identify you.
Contact Forms and Anti-Spam Protection
When you submit a form, we may collect your IP address and browser information to help protect the website against spam, abuse and automated submissions.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security, but we work to keep your information protected.
How Long We Keep Your Information
We keep personal information only for as long as necessary to manage your enquiry, booking, customer service request, legal obligations or business records.
Your Rights
You may request access, correction or deletion of your personal information, subject to legal or administrative requirements. You may also ask us to stop using your information for direct communication where applicable.
Third-Party Websites
This website may contain links to third-party websites, booking platforms, payment providers or partner operators. We are not responsible for the privacy practices or content of external websites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact form on this website.